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Part-Time Teller, REDWOOD BRANCH

Location:Baltimore City, MD
Exempt/Non-Exempt:Non-Exempt
Benefits:Available upon completion of 180-Day Conditional Period
Employment Type:Part Time
Department:Branch Operations
Description:This position is at our Redwood Branch located on
7 E. Redwood St., Baltimore, MD 21202.

This is a part-time position with rotating Saturday's.

Under supervision and in a training capacity, promote positive member relations by receiving and paying out money and cross selling Credit Union financial products and services.

Duties:Operations

�Detect potential fraud on accounts.

�Process loan advances.

�Process check and cash deposits from drop boxes.

�Accept cash and checks for deposit, verify the amounts and examine checks for all elements of a negotiable check, including proper endorsement and correct holds placed.

�Process cash advances and receive Visa payments.

�Cash checks by adhering to teller check cashing guidelines.

�Promote other services offered to members such as travelers checks, money orders and MECU bank checks.

�Cross train with Member Services to expand product knowledge, spending 300 hours in MSR area or demonstrating equivalent proficiency.

�Assist when needed for dual control.

Service

�Provide excellent member service by following the teller expectation guidelines.

�Maintain an organized, neat and clean work environment.

�Answer telephones by third ring and ensure proper telephone etiquette.

�Supply work area with products and services brochures to assist members.

�Educate and migrate members to the appropriate area to assist with members' needs.

�Keep errors to a minimum as described on the performance appraisal and correct errors in a timely manner.

�Continually develop teller skills, using Teller I job description as reference.

Sales

�Monitor and strive to exceed assigned referral goals.

�Maintain awareness of and contribute to overall branch goals.

Additional Responsibilities

�Attend skills enhancement-training sessions provided by MECU.

�Cross-train and assist other tellers in daily job functions.

�Participate in MECU's community outreach programs and activities.

�Perform all other duties as assigned.
Qualifications:High school diploma or general education degree (GED) and minimum six- (6) months customer service or teller experience. Some cash handling experience preferred. Must be proficient in the use of PC applications, typing and calculator functions. Ability to perform multiple tasks in a fast paced and challenging environment with professionalism. Must have excellent verbal communication skills.


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