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Member Services Representative - Fallstaff Branch (Reisterstown, MD)

Location:Baltimore, MD
Benefits:Full-Time Benefits
Employment Type:Full Time
Department:Branch Operations
Description:THIS POSITION IS ONLY AVAILABLE AT OUR FALLSTAFF BRANCH LOCATED ON REISTERSTOWN ROAD.

Under supervision and in a training capacity, perform a variety of duties/services to assist members. Respond to member inquires pertaining to products and services and assist members in balancing accounts and researching account problems.
Qualifications:High school diploma or general education degree (GED) and minimum six (6) months MSR or comparable customer service experience. Some cash handling experience preferred.

�Successful completion of a series of product knowledge, service and skills test.

�Ability to perform multiple tasks in a fast paced and challenging environment with professionalism.

�Must have experience with 10 key calculators and basic PC experience.

�Must have excellent verbal and written communication skills.


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