Assistant Director of Operations |
| Location: | Baltimore, MD |
| Exempt/Non-Exempt: | Exempt |
| Employment Type: | Full Time |
| Department: | CU-Operations |
| Description: | This position is responsible for the management of assigned areas in Operations consisting of: reconciliation, ACH/EFT, checking, payroll deductions and wire transfers |
| Duties: | The key duties consist of:
Managing assigned staff within Operations. Adhering to established organizational policy, procedures, SOX and other regulatory compliance issues. Developing and implementing continuous process improvements. Preparing and monitoring departmental budget. Supportiing staff with personnel needs, issues and training, etc.
Monitoring account reconciliations to ensure timely resolution of issues and problems. Assisting staff as needed. Strengthening processes as needed for existing and new job functions or products affecting the reconciliation functions.
Analyzing and recommending process changes after review of current workflows. Spearheading team projects to implement process improvements. Working with external vendors if needed to complete necessary improvements.
Working with Audit on findings and recommendations. Responding and implementing corrective action plans as needed.
Act as liaison with other departments to resolve issues or changes that affect Operations.
Partnering with other divisions on new projects. Providing support with developing, testing and implementing projects.
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| Qualifications: | Bachelor's degree (B. A.) from four-year accredited college or university and minimum five years operations experience in a financial institution including two years supervisory experience or equivalent combination of education and experience. |
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