Associate Director - Operations |
| Location: | Baltimore, MD |
| Exempt/Non-Exempt: | Exempt |
| Employment Type: | Full Time |
| Department: | CU-Operations |
| Description: | Works collaboratively with supervisor in managing the day-to-day activities of the purchase card accounts and transactions unit by creating the processes and procedures for properly handling operational tasks and overseeing the creation of processes for the core system. Directs immediate staff to include training, coaching, performance reviews and setting of goals. Executes and monitors all respective internal controls, ensuring efficient/effective activities that support the Credit Union�s objectives, while adhering to applicable laws, regulations and Credit Union policies in promoting fiscal responsibility to benefit our members. |
| Duties: | Position Specific
Competencies: *Member Service: Develop positive relationships
* Judgment/Decision Making: Analyze and make informed decisions
* Manage Multiple Tasks: Ability to manage multiple assignments and priorities
* Manage Corrective/Disciplinary Action: Demonstrates good judgment, consistency, thoroughness and defendable actions.
* Training Assessments: Ability to assess effectiveness of staff training
Leadership Specific
Competencies: * Coordinate and Collaborate
* Quality of Work
* Encouraging Accountability
* Performance Appraisals
* Conflict Resolution
* Build Capability
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| Qualifications: | Education: Bachelor Degree preferred. Minimum 3 years management supervisory experience required and a minimum four years Operations experience in a financial institution, or equivalent combination of education and experience preferred.
Additional: Must be proficient in the use of PC applications, Microsoft suite and calculator functions.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
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