Member Service Representative I - Rotating |
| Location: | Baltimore, MD |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Yes |
| Employment Type: | Full Time |
| Department: | Branch Administration |
| Description: | THIS POSITION REQUIRES TRAVEL. INDIVIDUALS WILL BE REQUIRED TO ROTATE BETWEEN MECU BRANCH LOCATIONS TO ASSIST AS NEEDED.
This is a full-time position with mandatory three (3) Saturday's per month.
Under general supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member. Provide accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members. Open new accounts, resolve issues and professionally handles members� inquires face to face. Provide a variety of transactional services for member�s accounts on deposit and loan products. Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member.
Adherence to BSA, the Privacy Act and Elder Abuse reporting is a requirement of this position. Assist in the lending process up to and including: imputing of loans, funding and maintenance.
|
| Qualifications: | Position Specific
Competencies:
* Cross Sale.
* Listening Skills
* Routine Account-Related Requests
* Dependability
* Quality of Work
Education: High School diploma or GED plus 18 months of Member Service experience preferred. Financial Services experience preferred.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
|
|
|
This job is no longer active. Please click here to see current job listings.
|
